1.       A term used to describe voluntary and involuntary terminations, deaths and employee retirements that result in a reduction to the employer's physical workforce is_________.

2.       _________ is  the process of reviewing an organization’s policies and procedures to identify and eliminate impediments in recruitment, selection, transfer, or promotion of protected class individuals throughout the organization.

3.       _________  is a measure used to determine the approximate sales volume required to cover the costs associated with producing a particular product or service.

4.       A form of employee orientation whereby a newly hired employee is assigned to another employee (typically within the same department) who shows the new employee the ropes, introduces him or her to coworkers, gives personal assistance and answers questions on an as-needed basis is known as_________.

5.       Physical or emotional exhaustion, lack of motivation or decreased morale resulting from an individual being exposed to excessive or prolonged stress and frustration caused by personal problems, work pressures, financial difficulties, etc.  is referred to as__________

6.       _______ is working one or more full- or part-time jobs in addition to an individual’s regular full-time job.

7.       A/an ________ is neutral third party that helps individuals or groups in conflict resolve disputes by mediating, coaching and facilitating communication between the parties and recommending an appropriate resolution.

8.       A _____________ is an employment contract or agreement, either oral or in writing, that forbids employees from joining or continuing membership in any labor union as a condition for continuing or obtaining employment.

9.       The difference in pay between female employees and male employees who are performing the same or comparable jobs is known as_________.

10.   Usually in the form of a court order, a garnishment requires withholding a portion of an employee’s earnings for repayment of a debt.

11.   _________ refers to the particular number of days an employee is absent from work due to an injury or illness or the number of days which the employee is on restricted duty.

12.   ___________ is a method of analyzing how employee skill deficits can be addressed through current or future training and professional development programs, as well as determining the types of training/development programs required and how to prioritize training/development.

13.   ________ is the number of employees hired to replace those who left or were fired during a 12-month period.

14.   __________ is a method of analyzing how employee skill deficits can be addressed through current or future training and professional development programs, as well as determining the types and frequency of training/development programs required, and how to prioritize training/development.

15.   _______ is the process of facilitating a terminated employee's search for a new job by providing professional services, such as job counselling, training and assistance paid for by the former employer as a benefit.

16.   _______ are rewards that are associated with the job itself, such as the opportunity to perform meaningful work, complete cycles of work, see finished products, experience variety, receive professional development training, enjoy good relations with co-workers and supervisors and receive feedback on work results.

17.   __________ is the total compensation and benefits given to personnel on a foreign assignment. Typically includes base salary, cost-of-living allowance or foreign service premium, hardship allowance, housing assistance, education allowance, relocation allowance and other special allowances and benefits associated with a foreign assignment.

18.   ___________are the set of the most strategically significant and value-creating skills in a    job, within a discipline or field, or in an organization. These are the skills, knowledge and abilities, which employees must possess in order to successfully perform job functions.

19.    _________ is a structured approach for handling change in individuals, teams, organizations and societies and overseeing the transition from a current state to a desired future state. Typically the term is used in a business context where it refers to the planned effort of an organization to anticipate change and to manage its introduction, implementation, and consequences.

Answers:

1.Attrition2.Barrier analysis3. Break-even analysis4. Buddy system5.Burnout6. Moonlighting7. Ombudsperson8.Yellow dog contract9.Wage gap10.Wage garnishment11.Lost workdays12. Training Needs analysis13.Turnover14. Training Needs Analysis 15.Outplacement16.Intrinsic Rewards17.Expatriate Package18.Core Competencies19. Change management